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Privacy Policy

This website (https://doggie-retreat.com) is operated by DOGGIE RETREAT AND SPA PTE. LTD. (“we,” “our,” or “us”).

We respect your privacy and are committed to protecting your personal data in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore. This policy outlines the personal data we collect, how we use it, and the purposes for which it is used.

Please review this policy to understand our practices. By using our website, you consent to the collection, use, and disclosure of your personal data as described in this Privacy Policy.

  1. Information We Collect
    We may collect personal data when you:

    • Submit forms (e.g., contact or subscription forms);
    • Communicate with us via email, phone or any messaging apps;
    • Access our website (e.g., IP address, browser type, pages visited);
    • Provide other information voluntarily.
  2. How We Use Your Information
    Your personal data may be used to:

    • Respond to enquiries or service requests;
    • Send newsletters or updates (with your consent);
    • Improve our website and services;
    • Comply with legal and regulatory requirements.
  3. External Websites
    Our website provides links to other websites. We do not control, and are not responsible for, the content or practices of these other websites. Our provision of such links does not constitute our endorsement of these other websites, their content, their owners, or their practices. This Privacy Policy does not apply to these other websites, which are subject to any privacy and other policies they may have.
  4. Cookies and Analytics
    We may use cookies or third-party tools (e.g., Google Analytics) to understand website usage and improve user experience. You can manage or disable cookies through your browser settings. Our website automatically collects anonymous data about visitor traffic patterns, device usage, and access times to improve our services.
  5. Disclosure of Personal Data
    We may share your information with third parties in the following circumstances:

    • With your consent;
    • To third-party service providers who assist us in operating our business and providing services;
    • To comply with legal obligations or respond to legal process.
  6. Data Security
    We implement reasonable security measures to protect your data against loss, misuse, and unauthorized access.
  7. Retention of Data
    We retain personal data only for as long as necessary to fulfill the purposes outlined or to comply with legal obligations.
  8. Your Rights
    You may request to access or correct your personal data, or withdraw your consent. To do so, contact our Data Protection Officer:
    Email: info@doggie-retreat.com
    Subject: Data Protection Request
  9. Changes to This Policy
    We may update this Privacy Policy from time to time. Changes will be posted on this page with the effective date updated.

UPDATED ON 18th JUNE 2025